Privacy Policy

1. Introduction

Welcome to Hootzz.

This Privacy Policy explains how Hootzz collects, uses, stores, shares, protects, and manages user information when you access or use our mobile application, website, features, rewards, points system, polls, wish lists, advertisements, analytics tools, and related services.

By using Hootzz, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the app.

2. Information We Collect

We may collect the following types of information from users.

2.1 Account Information

• Name
• Email address
• Profile photo
• Date of birth or age, if required
• Gender, if voluntarily provided
• Login details
• Account preferences
• Information submitted during account creation or profile updates

2.2 User-Generated Content

We may collect and store content that you create, upload, post, share, or interact with on the app, including:

• Posts
• Comments
• Polls
• Wish lists
• Captions
• Photos
• Videos
• Reactions
• Messages or interactions, if messaging features are available
• Reports, complaints, and feedback submitted by users

Please remember that content posted publicly on the app may be visible to other users.

2.3 Walking, Fitness and Activity Data

If the app provides walking points, step tracking, activity rewards, or fitness-based features, we may collect:

• Step count
• Walking/activity data
• Daily activity records
• Device-based fitness data
• Time and date of activity
• Reward eligibility data
• Fraud-checking signals related to activity tracking

This data is used to calculate points, verify activity, prevent misuse, and manage reward eligibility.

2.4 Payment and UPI Information

For cash conversion, rewards, withdrawal, or payout features, we may collect:

• UPI ID
• Payment details submitted by the user
• Redemption request details
• Payout status
• Transaction reference details
• Verification records
• Fraud prevention records

We do not ask users to share sensitive banking passwords, UPI PINs, card PINs, or OTPs.

2.5 Device and Technical Information

• Device model
• Operating system
• App version
• IP address
• Device ID or advertising ID
• Browser type
• Crash logs
• App performance data
• Login time
• Usage logs
• Network information
• Security and fraud detection data

2.6 Location Information

We may collect approximate location information through IP address, device settings, or app permissions where required for app functionality, fraud prevention, analytics, advertising, or security.

2.7 Advertising and Analytics Data

We may collect information related to advertisements and analytics, including:

• Ad interactions
• App usage activity
• Clicks
• Impressions
• Conversion events
• Device advertising ID
• Approximate location
• Engagement data
• Referral source
• Campaign performance data

2.8 Support and Communication Data

• Your name
• Email address
• Complaint details
• Screenshot or proof submitted by you
• Payment issue details
• Content report details
• Any other information shared for support purposes

3. How We Use Your Information

• To create and manage your account
• To provide app features and services
• To allow posting, polls, wish lists, comments, and social interactions
• To calculate walking points, activity points, and rewards
• To verify reward eligibility
• To process UPI payouts or redemption requests
• To prevent fraud, fake activity, misuse, bots, and duplicate accounts
• To personalize user experience
• To show relevant advertisements
• To measure ad performance
• To improve app features and performance
• To send service updates, alerts, and important notices
• To respond to complaints, reports, and support requests
• To detect harmful, illegal, or policy-violating content
• To comply with legal obligations
• To protect users, the app, company, and third parties
• To enforce our Terms & Conditions and app policies

4. User-Generated Content and Public Visibility

Some content you post on Hootzz may be visible to other users or the public, depending on the app feature and privacy settings.

• Username
• Profile photo
• Posts
• Polls
• Wish lists
• Comments
• Reactions
• Public activity or ranking

You should not post sensitive personal information, private documents, financial details, OTPs, passwords, identity documents, or confidential information in public areas of the app.

5. Walking Points, Rewards and Fraud Verification

We may use automated and manual checks to detect:

• Fake walking activity
• Device manipulation
• Multiple accounts
• Referral abuse
• Bot activity
• Emulator usage
• App tampering
• Suspicious payout activity
• Unusual redemption patterns
• Violation of reward rules

6. UPI Payout and Payment Processing

Your payout may be shared with payment processors, banking partners, UPI service providers, verification partners, or internal support teams only for payout processing, fraud prevention, compliance, and issue resolution.

7. Advertising, Google Ads, Facebook Ads and Analytics

• Google Ads
• Google AdMob
• Google Analytics
• YouTube Ads
• Meta Ads
• Facebook Ads
• Instagram Ads
• Meta Audience Network
• Meta SDK

8. Cookies, SDKs and Tracking Technologies

• Keep users logged in
• Improve app performance
• Understand usage behavior
• Detect fraud
• Measure advertisements
• Personalize content
• Fix bugs and crashes
• Improve security

9. How We Share Information

9.1 Service Providers

We may share data with service providers who help us operate the app.

9.2 Advertising and Analytics Partners

We may share limited data with advertising and analytics partners.

9.3 Payment and Verification Partners

We may share required details with payment processors, UPI providers, and banking partners.

9.4 Legal and Safety Purposes

• Comply with applicable law
• Respond to legal notices
• Cooperate with government authorities
• Prevent fraud or misuse
• Protect user safety

10. Data Storage and Security

We use reasonable technical, administrative, and organizational measures to protect user information.

11. Data Retention

We may retain your information for as long as necessary to provide app services and comply with legal obligations.

12. User Rights and Choices

• Access personal information
• Correct inaccurate information
• Update account details
• Delete account or certain information
• Withdraw consent
• Raise complaints or grievances

Contact: hootzz.app@gmail.com

13. Account Deletion

Users may request account deletion by contacting: hootzz.app@gmail.com

14. Children and Minors

Hootzz is not intended for users below the legally permitted age unless allowed under applicable law and with parental consent.

15. Sensitive Personal Information

• Passwords
• OTPs
• UPI PINs
• Bank passwords
• Identity documents
• Medical records

16. Third-Party Links and Services

We are not responsible for the privacy practices or policies of third-party services.

17. Push Notifications and Communications

• Account updates
• Reward updates
• Payout status
• Security alerts
• Promotional offers

18. App Permissions

• Camera
• Photos or media
• Notifications
• Fitness/activity data
• Location
• Storage access

19. International Data Transfer

Your information may be processed or transferred to servers located in India or other countries.

20. Content Reports and Takedown Requests

To report content issues, contact: hootzz.app@gmail.com

21. Grievance and Privacy Contact

Email: hootzz.app@gmail.com

Response Timeline: 5 working days

22. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. Continued use of the app means you accept the updated policy.

23. Contact Us

Hootzz Support
Email: hootzz.app@gmail.com

24. Final Acknowledgement

By using Hootzz, you confirm that you have read and understood this Privacy Policy and agree to the collection, use, storage, sharing, and processing of your information as described above.